Frequently Asked Questions

What you want to know about the Facility

How do I find out about activities provided to the residents?

We strive to create diverse social programs and individualized activities to meet the capabilities and needs of each resident, including those in rehabilitation.

  • active resident councils
  • musical performances
  • outside entertainment
  • current events updates
  • exercise and fitness activities
  • religious meetings
  • games and trivia
  • reminiscence
  • staff-accompanied community outings

Some residents may take a more active role while others are content to be in the same room as fellow residents. We gently encourage residents to get involved at any level. We have community volunteer involvement and strongly encourage families to participate with the residents in various activities. Mealtimes, holidays, and other activities can be great family time activities.

A monthly calendar is posted to keep residents informed of upcoming events such as birthday parties, movies, musical programs, outings, ice cream socials and more. We also take the input of residents and family when considering new activities. Please see our Events section on our home page for more details on upcoming events.

How is laundry done? Can family members take laundry home?

Should you wish to have the facility wash the laundry please notify the front office upon admission and the complimentary service will be arranged. Subsequently, if a caregiver will be taking the laundry home, please let the nursing station know of your plans so we can take the appropriate steps to notify our housekeeping department to leave the clothing for the caregiver to pick up. Regardless of laundry preference all clothing and personal items must be labeled with the resident’s name, NOT initials or room numbers. Our staff will be happy to provide labeling assistance. Personal laundry is washed in an industrial washing machine at a temperature of 180 degrees. Make sure that your loved ones’ clothing is appropriate for these hot temperatures. Avoid bringing clothing that requires cold or warm water, special care or is subject to damage and fading.

What articles of clothing should we bring?

We recommend approximately 5-7 changes of clothing and a pair of comfortable rubber-soled shoes. All items should be washed, clearly labeled with their name, and recorded into the residents’ personal inventory log. Please advise your loved one’s nursing station of items you are bringing in so that they can assist with this process. We advise that residents do no keep valuable jewelry or large amounts of cash in the facility.

Can children visit?

We encourage children to visit and many residents get joy from seeing children in the facility. We simply ask that you alert the charge nurse when visiting with children under the age of 12 and be sure to check with any recent changes in visiting guidelines.

Is there a limit to the number of people who can visit at one time?

Although we do not have a formal policy stating visitation guidelines, we suggest using the common areas of the facility to meet with your loved one. If it is not possible to visit in one of the common areas, we suggest a limit of one to three people in a resident room at one time. You can always ask our staff prior to any visit regarding visiting guidelines and making your loved one feel comfortable.

Is there private space available to use?

You may reserve a common area for special events such as birthdays, holidays, or special meals. Advance coordination with the facility activities department is required.

Can we bring a family pet to the facility?

We understand that love of family pets and encourage them to visit. Please remember to clean up after them and take all proper safety measures at all times. The facility will need a record of current vaccines prior to their visit and all pets must be kept on a leash.

How often will a physician or health professional visit?

Physicians generally see residents upon admission and once every 30 days thereafter. However, our nursing professionals are in constant contact with all the physicians that visit the facility. Some insurance companies require that physicians visit more often. Check with our nursing staff for further information.

What assistance does Social Services at the facility provide?

Our social services team assists both residents and families during transitional periods. They are integral in discharge planning including the coordination of the post-discharge plan of care. Additionally, they provide essential information, manage requests and concerns, and arrange professional services for Dental, Vision, Podiatry, Audiology, Power of Attorney, Dementia assessment, Psychosocial and Psychiatric Evaluation, and individual therapy.

What safety measures are in place?
Safety measures are one of the reasons families may decide their loved ones are better situated at a nursing home than in their own homes. We have 24-hour nursing and medical staff, medical supplies and equipment, medication and are also designed with fall and safety precautions in mind. We also make sure your loved one is under constant surveillance while still respecting privacy. Locked security systems, cameras, visitor logs, supervised outings, emergency call buttons and more are designed to keep safety and security in place even while in a home-like atmosphere.
What can my loved one bring with them?
We proved all the furniture your loved one needs. We do recommend bringing pictures, a favorite blanket, or cherished knickknacks. We discourage bringing anything of value, electrical items or anything that takes up large amounts of space. When you come for your tour you will get a better idea of what space is available and we can provide you with some suggestions as well.
How is a nursing home different from a hospital?

Nursing homes in the past used to be stark, institutional places that were cold and lonely. We cannot stress enough how much nursing homes have changed.

  • Our centers are designed to provide the home-like atmosphere you want for your loved one while still providing any medical care they need.
  • We provide social activities for mind and body well-being, companionship, and socialization.
  • Our dining services are specialized and provided in a posh and comforting dining room.
  • We do not restrict visiting except in certain health crisis situations.
  • We have rehabilitation services for extended care and comfort.
  • Residents can bring personal items with them.
  • We celebrate holidays, birthdays and promote a sense of community.
Why should I go through rehabilitation at a nursing home?

We have the full rehabilitation set-up including equipment, certified therapists, and a great location. Just like we provide a comprehensive home-like atmosphere for our residents, we do the same for our short-term rehabilitation patients. You will get the great dining, relaxing grounds and courtyards, and 24-hour medical access along with everything else you need for your rehabilitation. Complete rehabilitation requires your therapy sessions as well as relaxing downtime in order to heal.

What People are Saying About us

I could not be more proud to be a part of the Williston team! The overall morale is TEAMWORK! I love the managers I work with, as well as the cnas! They are great!!
jessi Shumate
jessi Shumate
All around great facility with staff who care about their residents and their work and it shows. No better place in the area to put your loved ones.
Vanessa Foster
Vanessa Foster
My mom was admitted here for rehab after being in the hospital for a few months. The first day was really rocky, but it was her first day, which can be expected. The therapy department was outstanding. Natalie and Charlie are the best! I had a few questions about her medications and other concerns - the charge nurse Meredith was extremely helpful in addressing our concerns. Brie and Diana, the two social workers are amazing! They checked on my mom almost daily and made sure to keep us involved in her care almost daily! May God bless them!
Nice caring staff that took care of my aunt while she was there. Best part of the stay was the girl in social services. She made sure my aunt got set up with therapy at home and everything she needed to come home. Couldn’t have asked for better care!
Marcus Lee
Marcus Lee
Best rehab around. Very attentive and caring. They pay attention to their residents. I would recommend them to anyone.
Lisa Lech
Lisa Lech
God bless the staff who work at Williston Care Center! My mom has been here almost a year on long-term care. She's bed ridden, has moderate dementia, but has received good care overall, and has had a good recovery from Covid. I'm happy her basic needs are being met, and they help her use her phone to call me. She hasn't had any problems with theft of items. The turnover among the caregivers seems high, and their case loads are high, but staffing seems to be a problem at most nursing facilities right now. I visit her weekly and the staff are always helpful when I ask. Audrey always offer a smile at the front desk and asks about my mom. The facilities (paint, furniture) and resources (beds, sheets, blankets, etc) could use some updating. After a horrible experience at another facility, I'm grateful for the people who work at Williston Care Center!
Lisa Dawley
Lisa Dawley
I am currently here for short term rehab. I can't say enough about how great this place is. I have been a nurse for over 30 years and have always worked at facilities like this one. I can honestly say this is the best ever. The staff is so great and you can tell how much they care. If I ever have to be in a facility again this is the only place I would want to be
Elizabeth Adams
Elizabeth Adams
My husband was admitted for short term rehab and throughout his stay I visited daily. All departments were helpful when needed. Direct care care were great as well. The overall environment is cheerful and happy. Everyone was very welcoming. My husband was very pleased with the food as well. Overall it was a wonderful place for him and I would recommend it for your loved one if and when needed.
Mary Griffin
Mary Griffin